Steps to Take when Verification Postcard has not arrived
It is easier if you are logged into your Google+ account.
How to Contact Google Business Support
- Log into Google My Business Dashboard: https://business.google.com/manage/
- Select local listing:- Manage Location
- Top left drop-down menu:- Support
- Scroll to the bottom of Help Menu:- Contact Us – Need More Help?
- Verification:- I requested a postcard more than 14days ago
- Click on Help Document Link
- Scroll to the bottom of help article:- Email – Send an Email
Update: At the moment there is an email support link on this help doc:
Step by Step with Video
Six steps to finding support from a human is not ideal. With a bit of luck, Google Business Pages does an about-turn and returns the contact us options back to where they were.
Other options include using your AdWords account to contact support, then selecting Google My Business in the help options on the phone call, or trying the Google My Business help forum, but we may ask you to contact business support for certain issues anyway.
You will normally receive a phone call within 24hrs to your business phone number, to either confirm this has been verified or they need additional questions answered.
